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Warming up sales calls
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Sales Calls are an essential part of growing a business and quite often the part of the job that most people enjoy least or find the hardest - especially when it isn't their core skill. We will help you to maximise call time, open up opportunities, build a sales pipeline and enjoy the time spent making cold calls.
By working with you to understand strenghts, weakness, requirements and business objectives we can formulate a tailored programme of training or one-to-one coaching.
Every company has a different requirement, but this gives you a flavour of how we work:
Our Approach
Before the course, we’ll establish your requirements by providing a pre-course consultation and issuing a pre-course questionnaire to candidates. From the results of this background work, we’ll develop a tailored course to meet your needs . Areas we can cover are:
Prior to the call:
• Establishing the target audience
• Maximising the database
• Planning the call
The first hurdle:
• Getting to the decision maker
• Strategies to overcome voicemail
Call structure:
• Introduction
• Rapport building
• Identify sales opportunity
• Provide a solution
• Overcome objections
• Close
Personal skills:
• Tone
• Expression
• Attitude
• Body position
Staying motivated
• Setting goals
• Non-financial incentives
One of our clients is Business Link - and this is what one of their guys said following on from a coaching session.
" Ended up with 4 appointments yesterday!! Watching Matt on the phone on Weds gave me a real awaking!! I watched him and thought............I used to be that good!!! I've really let myself slip working here and I realised I needed to get my act together!!
I came in yesterday and just thought, right..........pull your socks up!!! Be the confident, arrogant person you used to be!! Sort yourself out!!!!
It had instant success and I made an appointment with my first call of the morning!!! You guys have shown me that I can be so much better!!! THANK YOU!! "
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